Abstract (English)
Purpose: The research establishes a Conceptual Process Model (CPM) as shown in Figure 1 which shows how Facility Management (FM) and Asset Management (AM) know-how, 3D laser scanning and Building Information Modelling (BIM) can be combined with virtual design and simulation techniques to help managers make better decisions about feasibility report options and to add value and optimize existing buildings performance and quality. Design methodology and approach: Mixed methods were used including a review of BIM literature and industry best practice. Seven semi-structured interviews were held with stakeholders from different stages in the BIM process. The initial CPM was subsequently refined during the research project based on feedback from the interviews. The 3D laser scanning element of the CPM was tested using two ZHAW university buildings and the findings triangulated with a feedback mechanism to further improve the model. Originality and findings: The findings helped to develop a model which can be used by key stakeholders as a guide when considering the integration of FM and AM know-how, with 3D scanning in the creation of a BIM model for existing buildings, which constitute approximately 98% of the building stock. The focus is on combining existing know-how with the BIM process and simulation techniques to identify, simulate and evaluate the best building improvement options for feasibility reports prior to a decision to proceed. The CPM meets the need to develop a workflow with a focus on digitalisation of the existing built environment and creation of appropriate BIM model(s). The models can then be used for simulation purposes looking at cost benefit optimisation, energy efficiency, life cycle costing (LCC) etc. as well as creating virtual walk through models that can be viewed by end users, Facility Managers (FMs) and Asset Managers (AMs) to improve workplace environments and FM and AM operation.